Agency / Department: FCC and Comcast, Charter, Verizon, & Others
Resource: Internet Access Pledge
Details: The FCC has issued a pledge on Friday for internet and telecommunications companies to “keep Americans connected” during the disruptions caused by the coronavirus pandemic. The pledge means that for the next 60 days, a participating internet service provider should:
Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic; Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and Open its Wi-Fi hotspots to any American who needs them.